🎉 Free Shipping on orders above ₹4999  |  Use code PURVA10 for 10% off

Shipping Policy

Last updated: June 2026

FREE SHIPPING on all orders above ₹4999. Orders below ₹4999 are charged a flat ₹99 shipping fee.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed the next business day.

Delivery Timeframes

LocationEstimated DeliveryShipping Cost
Surat & nearby areas1–2 Business DaysFREE above ₹4999 / ₹99
Gujarat (other cities)2–3 Business DaysFREE above ₹4999 / ₹99
Metro Cities (Mumbai, Delhi, Bangalore)3–5 Business DaysFREE above ₹4999 / ₹99
Rest of India4–7 Business DaysFREE above ₹4999 / ₹99
Remote/Rural Areas5–10 Business DaysFREE above ₹4999 / ₹99

Packaging

  • All orders are packed in plain, discreet packaging — no product descriptions on the outside
  • Products are wrapped in tissue paper inside for extra protection
  • Your privacy is our top priority

Order Tracking

Once your order is shipped, you will receive a tracking number via WhatsApp. You can also track your order anytime on our Track Order page.

Important Notes

  • Delivery times may be longer during festivals, sale seasons, or unforeseen circumstances
  • We are not responsible for delays caused by courier partners or natural events
  • Please ensure your delivery address and pincode are correct at the time of ordering
  • For COD orders, please ensure someone is available at the delivery address

Need Help?

For any shipping queries, contact us:

  • WhatsApp: +91 7041914294
  • Email: purvaladycollection@gmail.com
  • Hours: Mon–Sun: 10:00 AM – 7:00 PM